Delivered across three webinars this course aims to provide an understanding of the causes of fuel debt, issues householders may face with meters, fuel statements, payment and tariff options. It also considers consumers, private landlords and fuel suppliers' obligations, as well as complaints procedures and support available for low-income and vulnerable households.

The course is designed for frontline staff working with low-income and vulnerable households who may be in fuel debt or at risk from fuel debt.

Webinars with available spaces:

• 14, 15 & 16 January [9:15-12:00]
• 19, 20 & 21 January [1:30-4:00]

Book your place here

Please note: this event is not delivered by Community Links Bromley. Contact National Energy Action for further information on the event